Security FAQ
Everything you need to know about your online Security
Everything you need to know about your online Security
Protecting yourself online has become a major part of Australian life, with the world of scams increasingly evolving. See our security tips on how LCU aims to protect you, How you can protect yourself and internet banking security facts. LCU is a self managed organization where it comes to fraud management; this means that fraud management is all completed internally. We do have an out of hours visa debit card support for lost or stolen cards who may contact you, you can request to call them back on their direct line 1300 705 750 When in doubt, call us on (02) 9859 0585.
If you do not feel secure and believe you have been compromised:
At LCU we try our best to protect all of our members' personal information, their banking history and their accounts:
Our staff are trained to identify suspicious situations and we do our best to keep your information and finances secure
We ask that all our members become familiar with protecting yourself and your information online. We also ask that you look to expand your knowledge to help you identify scams, you can do this by visiting https://www.scamwatch.gov.au/
Please be on the lookout for these situations:
We ask that our members when they receive calls, texts or emails, that you visit the website of the company direct & you call the company on a verified number.
Here at LCU we are a self-managed fraud institution, so we ask that you call us on (02) 9859 0585.
When in doubt, hang up & call us.
To protect yourself online against unauthorised electronic transactions we suggest that you follow these security guidelines:
Set up SMS one time password:
Choose a secure password:
Have Antivirus protection:
Being aware of the requirements LCU has to identify you: